Design Method

A good design agency… Don’t just take our word For it.

We are a small, agile agency punching way above our weight. Our clients include some of the most recognised brands in the world – clients you can only work with if your skill sets are of the highest standard.

Our unique ability to not only turn around huge amounts of work quickly but also to execute to the highest of standards to the most discerning of clients, often to the most pressing deadlines sets us apart from our local and national competition.

Our designers and developers take a traditional approach to all facets of design, meaning we can actually all draw! Our talented team are flexible, highly skilled and passionate about all things web and graphic design.

Using the latest technology we all have the highest regard for how this can be implemented in any design project, online or in print, so – once we get past the ’scamp’ stage, our designs and visions really come to life.

But don’t just take our word for it – have a read and see what our clients think!

As the leader of the Advisor Marketing team, my team and I have been engaging the multifaceted services of Pelling for 6 years. During this time, the Pelling team have provided a level of service that has never been matched by external and internal design teams. Underpinned by a professional, can-do mindset, the Pelling team are able to deliver a holistic approach to our requests, developing both offline assets e.g. brochures, posters, banners, and online assets e.g. emails, mobile ready webpages, microsites etc, for our projects. This provides consistency across the look and feel, but also end to end efficiencies of how our campaigns come together.

With Pelling based in the UK, this has provided a key advantage and invaluable efficiencies, as on many occasions, I have been able to brief work into Pelling during my working day in Australia, and have a completed asset in my Inbox first thing the following day. I have never experienced that level of service with an in-house team or a local agency. When it comes to our brand, the Pelling team have developed a strong and intuitive understanding of our global and local branding needs, ensuring out output is always compliant and meeting our branding guidelines. They have always worked closely with our internal design team, always seeking input and feedback to ensure their work remains on brand.

An enviable benefit of working with a single agency for an extended period of time is their understanding of the customer we serve. The team, James and Hodaka in particular, have gained a solid understanding of our advisor customer persona which not only empowers them to complete work quickly, they’re able to proactively make recommendations to achieve an even better outcome of the work we do together.

I have no hesitation recommending Pelling continue to service the Intuit business. They feel like, and have always acted like, an extended part of our design team.

Meagan Wood
Advisor team leader, Intuit Australia

Pelling Design has proven to be a highly reliable, fast and digitally progressive agency to depend on. Their briefing process is friendly, flexible and requires minimal direction as they are very experienced with
working with our brand. Regardless of the time difference their team never ceases to get back to marketing within 24 hours, which in my experience is much faster than any local agency I have dealt with. Their prices are very affordable which allows us to produce high volumes at work, to quality and at pace within our confinements. The production of collateral, media assets and emails is exceptional and the digital development is extraordinary too. They have supported in us building countless materials and an entire library of collateral for our sales team.

They have worked on a few complex digital projects for us that have surpassed expectations, not only in the development phase with our technical teams, however in the final output stage too – their work is a customer delighter and the results of their webpages are very effective. Their overall administration of our account is exceptional too and it is always a pleasure to work with the team on each and every matter. Pelling comes highly recommended for the purpose of this RFP and it would be a continued to relief rely on them more in future.

Sera Awad
Acquisition Marleting Lead – Advisor Segment

I couldn’t recommend Pelling more. I found them when looking for someone to help us with our new website. From the get-go Pelling stood out in the initial pitch meetings and were brilliant all the way through to the project’s completion.

I think by the time the project was done I had worked with nearly everybody in some way or another. The one thing I loved most about working with Pelling was that they were flexible with how we worked together. If we wanted more of an account manager approach that was fine, but we chose to talk directly with the team collaborating with them. Everyone from the creatives to the web developers are friendly, professional and all-round superstars. They listened to our needs and ideas and reacted quickly. Our main project had a very tight deadline, but Pelling made it happen, even when the small website project turned into a bigger re-brand!

As a company we still use Pelling today (after the main projects completion) and treat them as an extension of our own marketing department. No ask is ever too big, and they feel like colleagues rather than a separate company.

Michael Sweeney
Marketing Manager, Omni ID

A great agency who I have had the pleasure of working with for a few years now. Super responsive and always quick to deliver high-quality, engaging content. I would recommend them in a heartbeat.

Jonathan Evans
Marketing Manager, ABHI


I have worked closely with 5 different members of the team at Pelling and everyone has been creative, accommodating, patient, and quick to respond to my questions or concerns.

Any question or problem I raised was responded with a smile and a solution. I would not hesitate to recommend them.

Neil C. Hughes (The Tech Blog Writer)


We have been working with James and the team for years now. The team is very flexible and hardworking. Their services span from straightforward brochure designs to more complex projects and they always apply sound concepts whilst adhering to our brand guidelines. I find working with Pelling very easy and enjoyable and I would highly recommend them.

Flavia Richards
Marketing Executive, Hallite