Many boardrooms have traditionally struggled to see the value and ROI of graphic design in their business. The arrival of the visual web changed all that. When the Design Council studied 63 portfolios on the FTSE for a decade, they discovered that companies with a design focus outperformed the FTSE 100 index by an incredible 200%.
News that good graphic design delivers a positive impact on business performance will be of little surprise to those within the industry. Deep down from our browsing habits, we know that we don’t spend much time on reading content on poorly designed websites and in many cases, we have built up a distrust of them too.
Unique by design
Since the dawn of time, every business owner has understood the importance of making a powerful first impression. In our analogue days, this began with local visitors via a business card, flyer, product packaging or a visit to the reception area of a company. The quality of your graphic design will now impact the performance of your website and social media posts in front of a global audience.
When online, we are all bombarded by content that rapidly turns into white noise. Once again, its graphic design that causes us to stop endlessly scrolling down our newsfeeds and timelines. The key to capturing the attention of digital-savvy audiences and influencing their decisions is largely dependent on your brand’s ability to stand out from the crowd.
Designing for trust
Presentation and perception will play a massive role in your customer’s decision-making process. Unique design and unified branding across all channels will also help you build trust with your audience. At a time where everyone struggles to read all of their emails and download PDF files, many are turning to design to create infographics that prove that a digital image can be worth 1,000 words too.
The Nielsen Norman Group famously coined the term, the Aesthetic-Usability effect, to highlight the impact of graphic design on audiences. If your website looks great and delivers a superior digital user experience, it will instantly stand out against the clunky, outdated designs of your competitor.
Apple has built its entire business by delivering products that not only look great but “just work.” A combination of stunning visual design and ease of use will organically create a positive emotional response that helps build valuable relationships with your customers.
